Contact Us
Whether you have a question about one of our sweepstakes casino reviews, want to flag an inaccuracy, or simply want to share feedback on how we cover social and sweeps casinos across the US, we're glad to hear from you. This page explains the best ways to reach the team and what to expect when you do.
Send Us an Email
Email is the most reliable way to reach us. Write to us at [email protected] and a member of the editorial team will read your message. We aim to respond to all enquiries within 48 hours on business days. During busy periods it may take a little longer, but we do reply to every substantive message.
To help us get back to you quickly, please include:
- A clear subject line — for example, "Review query: Crown Coins" or "Correction request"
- The page or platform your message relates to, if applicable
- As much detail as you can share so we can look into it properly
What We Can Help With
Our editorial team researches and reviews sweepstakes casino platforms for US readers. Here are the kinds of messages we handle regularly:
- Factual corrections. If you believe something in one of our reviews is out of date or inaccurate — a changed welcome offer, a new excluded state, an updated redemption threshold — let us know. Accuracy matters to us, and we'll investigate and update where needed.
- Review suggestions. If there's a sweepstakes or social casino platform you'd like us to cover and it isn't yet on the site, feel free to suggest it. We can't guarantee coverage of every request, but we do review our list regularly.
- Feedback on our coverage. If you've used a platform we've reviewed and your experience differed from our write-up, we want to hear about it. Reader insights help keep our assessments grounded in real-world use.
- Editorial or business enquiries. For partnership, advertising or media enquiries, please use the same email address and mark your subject line clearly. We'll route your message to the right person.
What We Can't Help With
As an independent comparison and review site, we are not affiliated with or employed by any of the sweepstakes casino platforms we cover. That means we are not able to:
- Access your account on any platform, or help resolve account-specific disputes
- Process coin purchases, redemption requests or refunds on behalf of any operator
- Provide legal advice about sweepstakes availability in your state
- Guarantee outcomes or make representations on behalf of any listed platform
If you have a complaint about a specific platform, your best route is to contact that operator's customer support team directly. For questions about your state's rules around sweepstakes gaming, checking with a legal professional or your state's consumer protection office is the right step.
Responsible Play Resources
If something on our site has prompted questions about your own gaming habits, we encourage you to visit our responsible gambling guidance. It covers free resources available to US players and practical steps for keeping gaming enjoyable and within limits. Sweepstakes casinos use a promotional model rather than real-money wagering, but the same healthy habits apply.
About the Team
Our reviews are researched and written by our editorial team, currently led by Imani Jackson. We maintain an independent stance: the platforms that appear on this site are selected and ranked on editorial grounds. Commission arrangements with operators do not determine rankings or ratings. You can read more about how we work and who we are on our About Us page.
If you'd like to understand the terms that govern use of this site, including how we handle content and links, our Terms and Conditions have the detail.
Response Times
| Type of Enquiry | Expected Response |
|---|---|
| Factual correction or review query | Within 48 hours (business days) |
| General feedback or reader comments | Within 48–72 hours (business days) |
| Editorial or business enquiries | Within 72 hours (business days) |
| Review suggestions | Acknowledged; reviewed periodically |
We read everything sent to [email protected]. Even if your message doesn't lead to an immediate change, it contributes to how we review and update our coverage over time. Thank you for taking the time to write.