July 14, 2010
State technology employees protest outsourcing plans
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CHARLESTON, W.Va. -- About 75 state Office of Technology employees rallied outside of their Capitol Complex offices Wednesday evening to protest state plans to outsource information technology operations.

The move could not only eliminate their jobs, but also could jeopardize the privacy of West Virginians' personal data, speakers warned.

"Do you want your tax data, your driver's license information, your health information being made available to people in other states, or possibly overseas?" asked Carolyn Saul, a systems programmer.

Speakers also noted that attempts in Texas, Virginia and Indiana to outsource state IT operations to private companies have been plagued with massive cost overruns and numerous operating errors, system outages, and glitches.

"Privatization has not been a panacea, but rather a way to plunder public wealth," said Pam Schwarz, president of West Virginia Public Workers Union UE Local 170, which organized the rally.

Last month, state Chief Technology Officer Kyle Schafer told legislators that discussions of outsourcing state data centers and other information technology operations is strictly in the preliminary stages.

He did confirm that IBM is reviewing all of the state's data centers and IT applications, but said the company volunteered to do so after the state opened discussions with the company about replacing the state's computer mainframe, which is an IBM product.

Participants in the rally were urged to join UE 170 officials on Tuesday to lobby legislators to oppose any efforts to outsource state IT operations.

Legislators will be at the Capitol Tuesday for regularly scheduled July legislative interim meetings, as well as for an expected special session dealing with public school reforms.

"I believe in the principle of, 'If it ain't broke, don't fix it,'" Saul said. "IBM and the other outsourcing companies are in this business to make a profit, and they will either do it by having the work done cheaper offshore or by making the West Virginia taxpayers foot the bill."

Reach Phil Kabler at ph...@wvgazette.com or 304-348-1220.

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Posted By: wvot_emp (5:01pm 07-18-2010)
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Tell Me, the state hasn't been running the SAME mainframe for 38 years. It is continually being upgraded. In January 1999 the state upgraded from an IBM 9021-962 to an IBM 9672-R46. In January 2002 the 9672-R46 went to a 9672-R66. In May 2005 to an IBM z/890 2086-270. Prior to this there were many upgrades, both to the processor and to the operating system, which is upgraded every year or so.

A couple of years ago Kyle Schafer was approched about purchasing a newer processor, which would not only have more processing power, but would also save money in the long run. It went out for bid last December, but ran into problems. It was rebid this spring and approved, but Schafer has put this purchase on hold awaiting the outcome of this outsourcing initative. He said IBM told him they couldn't operate our data center as cheaply as we are currently running it. So instead of letting us buy a new mainframe to save money (over 3 years), he wants to spend more money to let IBM do it

Posted By: Hire_American (2:02pm 07-18-2010)
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Well the main reason the state still runs some legacy systems is because the department heads appointed by every administration won’t pay attention to the employees. They beg them to upgrade and retrain the staff to support it. But no they pay some private contractor to tell them what to do and when they get the price from the contractor they won’t spend that much money. But if they had just done what the employees said it would have cost a 1/3 that much. Look at ERP, how much is that going to cost the public? 60 million dollars or more I think… They have spent a fortune on consulting already. You could do it for 1/3 of that if they retrained the employees on something like SAP and let them implement it.
The state has some of the best document imaging technology developed in the country in several agencies that will integrate directly with products like SAP and PeopleSoft to create a paperless office with ERP if they would purchase those products. But that would not get IBM on contract so they ignore wha

Posted By: Tell Me (11:49pm 07-17-2010)
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"The state's IS&C mainframe, which houses the majority of the public's personal data, has been in existence since 1972 (38 years) and has never had a breach in security." Anybody else see a problem with this? The State's finest are proud of running a 38 year old computer system. Well, I guess that helps make it more secure - nobody remembers how it works. The people running such an antiquated system certainly don't have anything like state of the art skills and are clearly not competent to develop new systems required to support the State - like, for example, the new technology the SNAP letter talks about.

State employees are always bragging that they work harder than those in the private sector but get paid less. Well, here's your chance to move to the private sector - and find out just how much the private sector values your antiquated skills. text goes heretext goes heretext goes here

Posted By: Tell Me (11:29pm 07-17-2010)
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Or perhaps you should just reread the letter. It's pretty clear.

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